Patrik RiazzoliFeb 28, 20202 minContact dept - fixing it in 48 hoursLuckily, a contact debt is a false need. The staff hours needed to resolve the issues are still the same because you haven’t increased...
Patrik RiazzoliFeb 7, 20201 minContact dept - why Call Back makes it worseBy phone, most contact centers use call-back functionality to mitigate longer response times. Call-back is also a feature that most...