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Introducing the professional advantage

Our holistic model, where analysis is key, provide global clients with insights and tools to lower costs and increase revenue.

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Analysis

Our holistic analytics model - OMNI ECO - is the basis for everything we do. The insights provided give clear actions for reaching specific targets.

  • Obtaining data

  • Benchmark & Best Practice

  • Deliverables

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Transformation

From the basis of our analysis, we can always do what we have proposed. Transform your traditional contact center to a solution centre and become best in class.

  • Doing it

  • Managing it

  • "Turn key" solutions

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Business Partners at Work

Sourcing

We create a global center sourcing strategy, find the right partners, negotiate commercial terms and manage operations until you’re ready to take over.

  • Need analysis.

  • Request for proposal.

  • Evaluation & Recommendation

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Set up

Based on the business case provided, Omni Professionals build global “turn key” centers.

  • Business Case

  • Localization

  • Procurement

  • Recrutiment & Training

  • Management

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Interim Management

There's a way to get that rare expertise you're looking for. No strings attached.

  • Flexibility

  • Extensive network

  • Same search method as we do for recruiting for a permanent position through Executive Search

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Performance Development

We inspire individuals and teams to outperform. 

  • Personalized training

  • Sales training

  • Customer Success training

  • Coaching & Leadership

  • Employee behaviour

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Passion Led Us Here
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