The Omni perspective realises business potential within Contact Centers.

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Introducing the professional advantage.

Our holistic model, where analysis is key, provide global clients with insights and tools to lower costs and increase revenue.

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Why Omni?

Brand Redesign

Clients often approach Omni Professionals with a general idea of what they need, and this project was no different. We were able to jump right in with our expertise and really helped the company grow and evolve. Today, their business is doing exceptionally well, and we’re proud to have been part of the process.

Global Expansion

Often times our clients have everything they need to succeed, they just require the resources and support to make a strategic jump. We worked on this project for several months and the end result was truly spectacular. By ensuring consistent and transparent communication, our client was able to progress by leaps and bounds.

Corporate Identity Campaign

We approached this project carefully, as it was our very first undertaking of this scale. We studied our client’s business to create a focused and effective solution - and then watched it grow. We loved working with this client, and look forward to collaborating together on many more successful projects in the future.

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How our service works

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Analysis

Transformation

Sourcing

Set up

Our holistic analytics model - OMNI ECO - is the basis for everything we do. The insights provided give clear actions for reaching specific targets.

From the basis of our analysis, we can always do what we have proposed. Transform your traditional call center to a solution center and become best in class.

We create a global center sourcing strategy, find the right partners, negotiate commercial terms and manage operations until you’re ready to take over.

Based on the business case provided, Omni Professionals build global “turn key” centers.

Interim Management

Performance Development

There's a way to get that rare expertise you're looking for. No strings attached.

We inspire individuals and teams to outperform.

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RESULTS WE GET.

Read about what our clients and partners say about our services.

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---- is always on top of everything, understands the many different aspects and angles of large projects and takes different opinions and views into account in a very constructive and supportive way